Job Description

Why Zensar?

We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Role Overview

We are seeking a senior Life Sciences consulting leader who combines deep domain expertise, hands‑on delivery leadership, and strong executive presence. This role operates as a high‑impact individual contributor, leading from the front—shaping solutions, advising clients, and influencing outcomes across complex Healthcare & Life Sciences (HLS) programs.

The ideal candidate will act as a trusted advisor to client leaders while remaining deeply engaged in solution design, delivery decisions, and stakeholder engagement.

Position: Principal Consultant – Life Sciences Commercial Systems

Location: Redwood City, CA (Hybrid – 4 days onsite)

Industry: Healthcare & Life Sciences

Employment Type: Full-time

Key Responsibilities:

Strategic Leadership & Advisory:

• Serve as a subject matter expert and thought partner for HLS clients across Commercial, Medical, and enabling functions.
• Partner with senior client stakeholders (Sales, Commercial IT, Medical Affairs, Compliance) to define technology strategies, roadmaps, and governance models.
• Lead business process transformation initiatives aligned with Life Sciences regulatory and compliance requirements.
• Provide guidance on operating models, data integrity, and system validation considerations.

Life Sciences Systems & Delivery Leadership

• Lead end‑to‑end implementations, enhancements, and optimization initiatives across:
• Veeva CRM
• Adjacent Commercial / Medical systems within the Salesforce ecosystem
• Own solution design, functional governance, and delivery oversight for complex HLS programs.
• Guide clients through commercial compliance, regulatory, and validated system requirements.
• Act as a quality gate for solution architecture, functional design, and release strategy.

Hands-on Individual Contributor (IC)

• Operate as a hands‑on leader, deeply involved in:
• Solution design and functional architecture
• Key client workshops and decision points
• Design reviews and delivery checkpoints
• Review and guide functional specifications, solution designs, and deployment approaches.
• Support pre‑sales activities, including solution storytelling, demos, and client presentations.
• Present confidently to senior leadership and executive stakeholders.
• Translate complex business challenges into practical, scalable, and compliant technology solutions.
• Serve as a visible leader within the Life Sciences practice, mentoring others through influence rather than direct authority.

Required Qualifications:

Experience & Domain Expertise:

• 10–15+ years of experience in Healthcare & Life Sciences IT and/or digital transformation.
• Experience with Veeva Vault platforms (e.g., PromoMats, MedComms, Quality, or Clinical) is a strong plus, but not required.
• Strong experience delivering Life Sciences Commercial and/or Medical systems, with demonstrated ownership of solution design and client outcomes.
• Proven experience supporting Commercial, Medical, or Customer Engagement functions within Life Sciences.
• Deep understanding of HLS compliance, validation, and regulatory requirements.
• Demonstrated success operating as a senior IC and client advisor, not solely as a delivery team member.
• Exceptional communication, presentation, and stakeholder management skills.
• Comfortable engaging with executives, business leaders, and cross‑functional teams.

Preferred Qualifications:

• Experience with Salesforce ecosystem integrations (Sales Cloud, Service Cloud, MuleSoft, etc.).
• Exposure to global or enterprise‑scale Life Sciences implementations.
• Background in consulting environments supporting Life Sciences clients.
• PMP or similar project/program management certification.

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.

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