Network Operations Analyst Job at Stanley David and Associates, Columbus, OH

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  • Stanley David and Associates
  • Columbus, OH

Job Description

Key Responsibilities

  • Monitoring & Alerting: Proactively monitor network systems, servers, and services to detect issues before they affect users.
  • Troubleshooting: Diagnose and resolve technical problems related to network connectivity, hardware, and software.
  • Incident Management:
  • Respond to, document, and track alarms in ticketing systems (e.g., Jira, ServiceNow) until resolution
  • .
  • Maintenance: Configure, update, and maintain network hardware and firmware.
  • Coordination: Collaborate with internal teams and vendors to escalate and fix complex issues.

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