Job Description

Position Overview

Concraft LLC, a federal government contracting firm, is seeking a motivated and detail-oriented Junior Watch Officer (JWO) to support our contract with the Department of Homeland Security (DHS) Federal Protective Service. This is a full-time contract position, in which you will be employed by Concraft LLC and perform your duties on-site in support of the DHS FPS mission. The JWO will serve in a 24-hour watch operations center, providing continuous situational awareness, analytical support, and reporting functions critical to the safety and security of federal facilities and personnel nationwide.

This position operates alongside additional Concraft LLC analysts covering standard Monday–Friday business hours, ensuring round-the-clock operational coverage. Personnel must be prepared to deploy to incident sites across the country for up to two weeks at a time in direct support of the Incident Management Team (IMT).

The JWO works under the oversight of senior contract personnel and government stakeholders, assisting with a broad range of operational and analytical tasks in a dynamic, fast-paced environment. As a contractor employee, you will be expected to maintain the highest standards of professionalism and comply with all applicable DHS and FPS policies and procedures.

Key Responsibilities

Analytical & Decision Support

• Apply mathematical modeling and optimization methods to develop and interpret information that assists management with decision-making and policy formulation.
• Collect and analyze data; assist in the development of decision-support software, services, or products.
• Develop and present optimal time, cost, or logistics networks for program evaluation, review, and implementation.

Watch Operations

• Maintain continuous situational awareness of DHS-related events, incidents, and threats.
• Produce, review, distribute, and brief operational and incident reports and reporting products.
• Maintain and update the Request for Information (RFI) database; track RFIs and ensure timely review and approval.
• Conduct limited analysis on data in response to RFIs.
• Produce limited GIS imagery to support reporting products.
• Maintain and update the Common Operating Picture (COP).
• Ensure the Blotter is received and reviewed on schedule.
• Update the watch turnover/pass-down report at end of each shift.
• Maintain accurate and current distribution lists.

Systems & Data Access

• Access, navigate, and utilize DHS and FPS law enforcement data systems and networks up to Secret classification level.

Qualifications

Required

• Up to 3 years of experience in one or more of the following: operations centers, emergency management, dispatch, law enforcement, fire service, rescue, or related operational field.
• Active U.S. Secret Security Clearance (or ability to obtain and maintain one).
• Bachelor of Arts or Bachelor of Science (BA/BS) degree from an accredited institution.
• Ability to work rotating 8-hour shifts in a 24/7/365 operational environment, including nights, weekends, and federal holidays.
• Willingness and ability to deploy nationwide for up to two weeks to support incident management operations.
• Strong written and verbal communication skills; ability to brief senior officials clearly and concisely.

Preferred

• Familiarity with DHS, FPS, or federal law enforcement data systems and networks.
• Experience producing GIS imagery or working with geospatial tools.
• Prior experience in an operations center or watch environment.
• Working knowledge of RFI tracking, COP maintenance, or similar operational reporting workflows.
• Proficiency with standard office and data analysis software.

Work Environment & Schedule

This is a full-time contract position with Concraft LLC, performing work in support of a federal government contract with DHS FPS. The position is mission-critical and must be staffed continuously — 24 hours a day, 7 days a week, 365 days a year. Candidates must be fully available for rotating 8-hour shift schedules, including nights, weekends, and federal holidays. Selected personnel will also be subject to short-notice deployment to incident sites nationwide for up to two weeks at a time in support of the DHS FPS Incident Management Team.

As an employee of Concraft LLC, you will be subject to the terms and conditions of your employment contract and are expected to adhere to all client (DHS/FPS) site policies, security requirements, and professional conduct standards at all times.

Security Clearance Requirement

All candidates must possess or be eligible to obtain and maintain a U.S. Government Secret Security Clearance. As this role supports a federal contract, employment with Concraft LLC is contingent upon successful completion of a full background investigation and adjudication by the appropriate government authority. Candidates must be U.S. citizens. Concraft LLC will sponsor the clearance process for qualified candidates who do not currently hold an active Secret clearance.

About Concraft LLC

Concraft LLC is a dedicated federal government contracting firm providing professional staffing and analytical support services to U.S. government agencies. We are committed to delivering mission-critical talent to our government clients, with a focus on operational excellence, integrity, and security. Concraft LLC values its employees and is proud to support the important work of protecting federal facilities and personnel across the nation.

About the Federal Protective Service

The Federal Protective Service (FPS) is a federal law enforcement agency within the Department of Homeland Security charged with protecting and delivering integrated law enforcement and security services to facilities owned or leased by the General Services Administration (GSA). FPS safeguards federal properties, ensuring the safety of government employees, contractors, and visitors nationwide. Concraft LLC personnel assigned to this contract play a direct role in supporting that mission.

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