Human Resources Administrative Assistant Job at Charter One, Wake Forest, NC

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  • Charter One
  • Wake Forest, NC

Job Description

The HR Admin Assistant provides crucial administrative support to the Human Resources department, ensuring that daily operations run smoothly and efficiently. This role involves a variety of responsibilities, including handling employee inquiries, processing employee paperwork, assisting with onboarding and interviews, maintaining confidential employee records, and supporting compliance efforts. The HR Admin Assistant works closely with HR team members, candidates, employees, and leadership to deliver exceptional customer service and support the overall HR function.

Responsibilities include but are not limited to:

  • Ensures EXCELLENT Customer Service is maintained and questions and concerns are escalated properly
  • Shows a great attitude, a "Yes" mentality and an "eager to help" demeanor
  • Interacts and communicates with potential candidates and future employees
  • Processes employee paperwork such as verification of employment, certificate renewal applications, payroll change forms etc.
  • Conduct interviews and onboardings for substitute teachers
  • Assist with other onboardings as needed
  • Ensures personnel files are kept up to date and confidential documents are filed appropriately
  • Assists with verification of credentials and license tracking, including fingerprint clearance cards and/or background checks
  • Responds to general inquiries from current employees
  • Assists in creation of record keeping policy and compliance
  • Run reports to ensure compliance with credentials and background checks as well as reports for Division Leadership
  • Assists with reference checks
  • Uploads potential candidate information and shares with campus administration
  • Performs HRIS data entry
  • Other duties as assigned

Required Skills/Abilities:

  • Strong customer service skills, with the ability to communicate effectively and professionally with a variety of individuals.
  • Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS systems (experience with ADP or similar software is a plus).
  • Ability to maintain confidentiality and handle sensitive employee information with discretion.

Minimum Qualifications:

  • High School diploma or equivalent required.
  • Successful Completion of a Background Check
  • At least 1-2 years of administrative experience, preferably in an HR or recruitment environment.

Preferred Qualifications:

  • Experience with HRIS data entry or HR management systems.
  • Knowledge of employee onboarding processes, background checks, and credential verification.
  • Experience in recruitment, particularly within education or teaching environments.
  • SHRM-CP or PHR certification is a plus.

Job Tags

Work at office

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