Full Time Front Desk Receptionist Job at Rock Bridge Animal Hospital, Columbia, MO

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  • Rock Bridge Animal Hospital
  • Columbia, MO

Job Description

:

****Application required and available on our website (rockbridgeanimal.com/employment) or at the hospital.

We're looking for someone to make our clients and their pets feel special. If you have excellent communication skills, you enjoy working with people and have a special place in your heart for animals, are able to multitask, and have strong computer skills, then we would love for you to join our team.

REQUIREMENTS:

  • High School Diploma (or GED)
  • Proficient computer knowledge
  • 1 Year of customer service experience

DUTIES:

  • Providing our clients with excellent customer service.
  • Entering client and patient information into computer.
  • Checking patients in and out for appointments, surgeries, boarding, etc.
  • Collecting and entering payments.
  • Balancing the drawer, creating deposits, and processing end of day.
  • Going to the bank when needed for deposits or change.
  • Preparing coupons, city licenses, and other forms for submission.
  • Answering phones and scheduling appointments.
  • Generating and sending patient reminders via email and postal mail.
  • Calling clients for progress reports, reminders, and appointment confirmation.
  • Educating clients on their pets' health care needs.
  • General hospital cleaning and maintaining the appearance of the front.
  • Assisting other employees as needed.
  • Attending weekly staff meeting (will be tested on various topics presented).
  • Other duties as assigned.

HOURS/COMPENSATION/BENEFITS:

  • 35-40 hours a week, Monday - Friday.
  • Pay based on education, experience, and references.
  • Following a 90 day introductory period:
  • 20% off veterinary care for your own pets at our hospital.
  • Veterinary Care Credits earned monthly for pet care at our hospital
  • Uniforms provided.
  • Employee Assistance Program enrollment

APPLICATION:

  • Application required and available on employment page (rockbridgeanimal.com/employment) or at the hospital.
  • Resumes are requested in addition to completing the hospital application.
  • Our patients are important to us, so we ask that you do not interrupt their care with phone calls.

Work Remotely No

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 35 - 40 per week

Benefits:

  • Employee assistance program
  • Employee discount
  • Paid time off

Schedule:

  • Day shift

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Remote work, Monday to Friday, Day shift

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