Job Description

Title: Program Coordinator, Partner Enablement (Events)

Duration: 04-21-2026 - 09-21-2026

Location: Hybrid in San Francisco CA

Pay range : $85.00

Education Requirements: Bachelor's preferred

Job Description:

***'s Partner Enablement team is scaling Partner Basecamp, a multi-day immersive technical onboarding program that brings practitioners from our system integrator and consulting partners to *** hubs for hands-on training. We are moving from running these events on an ad hoc basis to a recurring weekly cadence, and we need someone to own the operational machine that makes that possible.

This role is about turning a program that currently lives in spreadsheets and Slack threads into a repeatable, polished experience. You will own the full attendee lifecycle, from the first invitation through post-event follow-up, and serve as the onsite point of contact on event days. You will also support adjacent programs, including AAI Basecamp and internal GTM onboarding, as the team's coordination needs grow.

This is an execution-heavy role on a small, fast-moving team. You will be building a process as much as following it, and you will have real latitude to shape how these programs run. The Head of Partner Enablement owns program strategy, you own making it happen.

What you'll do

Own event logistics end to end

• Coordinate venue, catering, AV, and security operations for recurring in-person training events at Anthropic HQ and offsite locations
• File and track facilities requests, secure event space, and manage vendor relationships
• Serve as the onsite point of contact on event days, including check-in, registration, and real-time troubleshooting
• Run attendee communications and registration
• Draft and send partner-facing communications, including invitations, pre-reads, logistics reminders, and post-event follow-ups
• Manage the registration flow from invite to confirmation, keeping rosters accurate and stakeholders informed
• Build and maintain templates so the communications cadence runs without reinventing the wheel each cohort
• Build the program lifecycle
• Define and document what attendees need to know before, during, and after each event
• Create runbooks, checklists, and trackers that turn a one-off event into a repeatable weekly program
• Identify operational gaps and propose fixes before they become problems

Support scale

• Help adapt program operations as we expand Partner Basecamp to international locations
• Provide coordination support across related training programs, including AAI Basecamp and GTM onboarding
• Coordinate across internal teams (Workplace, Security, AV, GTM) and external delivery partners

What we're looking for

We care more about how you operate than what your last title was. You might come from corporate events, training and L&D coordination, executive operations, or program management. What matters is that you have done the work of keeping complex, multi-stakeholder logistics on the rails and made it look easy.

You may be a good fit if you:

• Have 2+ years coordinating recurring in-person events, training programs, or equivalently complex logistics
• Write clearly and confidently, you will draft partner-facing communications that go out under the team's name with light review
• Are organized to the point of being slightly annoying about it, with a track record of building trackers, checklists, and runbooks that others actually use
• Stay calm and decisive when something goes sideways on event day, because something always does
• Are comfortable chasing down answers across teams (facilities, security, AV, catering) without waiting to be told
• Can be onsite in San Francisco for event days, this is non-negotiable given the day-of responsibilities

Strong candidates may also have:

• Experience with training delivery, partner programs, or customer-facing enablement
• Familiarity with registration or event tools (Swoogo) and LMS platforms (Skilljar or similar)
• Experience supporting programs that scaled from pilot to regular cadence, or from one location to many
• Worked in a high-growth tech environment where process was being built, not inherited

What success looks like

In the first 90 days, you have taken over the full operational load for Partner Basecamp, the Head of Partner Enablement is no longer the bottleneck on catering orders, room bookings, or attendee emails. You have documented the program lifecycle in a runbook that someone else could pick up and execute. Cohorts are running on a reliable cadence with clean registration data, professional communications, and no day-of scrambles that could have been prevented.

By month six, the operational foundation you built is holding up as the program expands, and you have become the go-to coordinator across the team's training portfolio.

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