Job Description

Yellow Rocket Concepts is a fast-paced, high-energy restaurant group dedicated to providing top-quality food and exceptional service. We are the owners and operators of several concepts, including Local Lime , Big Orange , Taco & Tamale Co ., Lost 40 Brewing , ZAZA, and Camp Taco . We have locations throughout Arkansas and Tennessee, and are constantly looking to expand and bring on excited and ambitious team members.

The Assistant General Manager (AGM) supports the General Manager in overseeing all daily operations of the restaurant. Working closely with the GM and the management team, the AGM helps guide and support employees, reinforce company standards, and promote a culture of accountability and growth. AGMs are expected to lead by example, step into any role as needed, and assist in training, development, and performance management. The AGM also plays a key role in managing labor, controlling costs, and upholding cleanliness, organization, and overall facility upkeep.

JOB DUTIES

• AGM should expect to work 45–60 hours per week, including rotating open, mid, and closing shifts.
• AGMs are expected to be present during peak volume times. Handle both Front of House (FOH) and Back of House (BOH) daily duties, including but not limited to: server, bar, and host checkouts; table touches; line checks; and proper cash/safe handling procedures.
• Oversee and manage all areas of the restaurant, collaborating with the General Manager on important decisions. Ensure all financial and personnel/payroll-related administrative tasks are completed accurately, on time, and in compliance with YRC standards.
• Maintain a consistently high standard of food preparation and service quality. Uphold a professional restaurant image, including cleanliness, proper uniforms, and adherence to appearance standards.
• Provide exceptional guest service in all areas, addressing complaints and taking appropriate actions to turn dissatisfied guests into loyal patrons.
• Take an active role in hiring decisions, ensuring proper orientation and training for new hires and ongoing development for all employees through feedback, performance expectations, and reviews.
• Prepare manager schedules and submit store schedules in a timely manner.
• Notify the District Manager and HR of PTO, FMLA requests, and payroll advances in accordance with company policies.
• Foster a culture of collaboration and cooperation through servant leadership.
• Perform additional reasonable duties or responsibilities as assigned by the District Manager or Owners.
• Consistently adhere to uniform, grooming, and appearance standards.

MINIMUM REQUIREMENTS

• One year of restaurant experience required
• Some management/supervision/ training/administration experience preferred.
• Professional communication skills required.
• Ability to take direction, work in a team environment, and work calmly, positively, and effectively under pressure
• Must have problem solving abilities, be self-motivated, and organized
• Must be able to work nights, weekends, and holidays
• Must be able to speak, read, and understand basic cooking directions

BENEFITS

• 401(k) retirement account with company matching up to 4%
• Health, dental, and vision insurance benefits
• Life, AD&D, and critical illness insurance benefits
• Paid time off available immediately
• Free shift meals and discounts at all YRC locations
• Tuition discounts for UALR students
• Quarterly performance bonuses
• Quarterly sales bonuses
• Gain valuable insight and experience working with a reputable restaurant group

WORKING CONDITIONS

• Primarily works in an indoor setting and frequently uses a computer.
• Work schedule may vary, including evenings, holidays, and extended hours based on business needs.
• Frequently exposed to heat and cold from mechanical equipment while performing job duties.
• The work environment typically has moderate to loud noise levels and involves working near moving or mechanical parts.
• May work near toxic or caustic chemicals and be exposed to fumes or airborne particles.

ESSENTIAL PHYSICAL FUNCTIONS

• Ability to stand for extended periods and perform repetitive hand and wrist motions.
• Ability to speak and hear clearly.
• Visual abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Constant standing with some walking.
• Ability to work in a standing position for long periods (up to and possibly exceeding 8 hours).
• Capability to reach, bend, stoop, and frequently lift up to 35 pounds, with occasional lifting or moving of up to 50 pounds.
• High mental and visual focus required for planning and executing complex workflow sequences.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Types: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• English and or/Spanish (Required)

Work Location: In person

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